Lennox International

RDC Office Manager

Job Locations US-TX-Dallas
Requisition #
2024-42032
Category
Logistics/Supply Chain/Distribution
Shift / Hours
Regular

Company Overview

Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.

 

Our Core Values of Integrity, Respect and Excellence are more than just what we say, they are what we do!

Job Description

WHAT YOU’LL BE DOING

Responsible for overseeing efficient implementation of all Regional Operations administrative functions. Responsible for managing RDC operations in addition to the RCD office.

Supervises and supports an administrative support team and distribution associates. Supports regional LPPs with administrative and SAP systems expertise. Oversees regional freight tendering for carriers. Evaluates transportation and distribution networks to maximize delivery efficiency. Oversees distributions shifts including the receiving, storing, packing, and shipping of merchandise or materials. Work with RDC management to ensure all Safety training, documentation, and postings are completed and maintained. Ensures all incidents and publications are communicated and posted appropriately. Resolves problems such as damaged goods or shipping errors. Responsible for customer service in operational issues. Supports order management, records management, and developing budgets. Maintain SOX key warehouse controls with direction from RDC and financial management. Facilitates the generation of reports, maintenance logs, and assist with maintaining metrics. Responsible for training, developing, mentoring and managing the performance of the distribution center's employees.

 

WHAT DRIVES SUCCESS:

Having the right qualifications is only a part of what it takes to be a successful employee. At Lennox International, we believe in following a set of behaviors and competencies to achieve your full potential. In this position, it is vital that you embody these core competencies:  

  • Situational Adaptability: You flex your approach and demeanor to suit various scenarios. You successfully shift gears as new developments and competing priorities arise – balancing routine tasks, urgent action items, and long-term projects is second nature for you.
  • Decision Quality:You make thoughtful and timely decisions with the best interest of the organization in mind, prioritizing and organizing key deliverables and ensuring stakeholder buy in.
  • Drives Results: You show pride in “getting the job done” with a bias for action, going above and beyond to ensure your responsibilities have been met. During high pressure moments, you work diligently to meet deadlines and show value in your work.

The Compensation range for this position is approximately $72,800 - $95,550 and will be based on the candidate’s qualification, experience, and education.

Qualifications

WHAT WE ARE LOOKING FOR: 

  • Requires a high school diploma or an equivalent combination of education and experience.
  • A bachelor's degree or equivalent combination of education and experience is preferred.
  • Requires at least 8 years related experience.Thorough knowledge of shipping and receiving procedures including handling exceptions. Valid driver’s license with good driving record may be required. Able to motivate and manage a team. Knows the principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knows industry and regulatory trends. Requires excellent negotiation skills. Excellent ability to plan and implement complex order delivery requirements. Requires good verbal and written communication skills. Must have computer literacy in Microsoft Office, including Excel, Word and PowerPoint. Requires some experience with general office applications such as FAX and EDI. Expert user of SAP for distribution operations.

 

WE VALUE DIVERSITY

We believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.

 

WHAT WE OFFER: 

  • Competitive base salary
  • Excellent medical plans designed to support healthy lifestyles
  • Mental and financial health programs
  • Outstanding 401k with company matching
  • Employee stock purchase program
  • Community involvement opportunities
  • Robust employee assistance program
  • And much, much more!

#LI-Onsite

#LI-AB1

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