Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.

WHAT YOU WILL BE DOING:

Innovate your career.

When you choose Lennox, you're getting the best.

When you work at Lennox, you’re among the best.

As a leading innovator of home and commercial, heating, cooling, refrigeration, air-quality, and related services, Lennox International is committed to helping our people innovate our products and their careers.   Join nearly 10,000 employees worldwide who build our heritage of integrity and innovation. At Lennox International, we make your home, your businesses, and your work, a better place.

The Technical Training and Development Specialist organizes and conducts moderately complex training and educational programs focused on information systems for end user personnel.  They will also create (and post) communications, implement Change Management strategies and tactics, and complete other tasks at both organization and project level.  

Duties include, but are not limited to: 

• Develop course content, determine teaching methodology and conduct training programs.  Work is reviewed for technical accuracy and adequacy. 
• Develop, test, maintain, and deliver courses and materials used in training employees and end users in the use of ERP and other IT business applications. 
• Establish course content and student learning objectives as needed. 
• Prepare course syllabus, lesson plans, student manuals and coordinate the development of training assets. 
• Conduct training sessions and develop criteria for evaluating the effectiveness of training activities. 
• Update course documentation on a continuous basis to ensure timeliness and relevance.  
• Conduct Change and Training needs assessments. 
• Develop eLearning trainings/awareness videos using a variety of Learning & Development tools (e.g., Articulate, Vyond). 
• Develop employee-facing communication campaigns and assets (e.g., social media posts, emails, Quick Reference Guides) as needed. 
• Be a social media enthusiast and/or comfortable with posting awareness messages. 
• 30-50% chance of travel depending on project requirements. 

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WHAT WE ARE LOOKING FOR:

• Requires a bachelor’s degree or an equivalent combination of education and experience. 
• Requires at least 1-year related training experience in addition to technical experience.  
• Strong knowledge of assigned systems and the application of diagnostic techniques and service aids.  
• Knowledge and ability to apply learning theories to virtual and in person classroom situations. 
• Must possess strong written and verbal communication skills. 
• Social media influences and interest in participating in organizational change activities. 

WHAT WE OFFER:

At Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development of all our employees, largely promoting from within the organization. Lennox offers employees a variety of flexible work options. This position entails working at the office from Monday to Thursday, with the flexibility to work from home on Fridays.

The Compensation range for this position is approximately $70,000 - $95,000 and will be based on the candidate’s qualification, experience, and education.

Benefits:

• Competitive base salary
• Excellent medical plans designed to support healthy lifestyles
• Mental and financial health programs
• Outstanding 401k with company match and 1-year bonus 
• Employee Stock Purchase Program 
• Community involvement opportunities 
• Robust Employee Assistance Program
• Relocation assistance is available 
• And much, much more!

WE VALUE DIVERSITY

Here at Lennox, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves.  Lennox is an equal opportunity employer.

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