Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.

The Strategic Account Manager, Parts & Supplies is responsible for developing successful sales solutions in a complex market. They will drive parts & supplies market share through national or regional dealer accounts and e-commerce distributor accounts while partnering closely with field sales to maximize sales opportunities.

Key Responsibilities:

• Maintains key relationships and grows parts and supplies business with national dealer accounts and e-commerce distributor accounts.
• Develops new prospects and interacts with existing customers to increase sales and gross profit of Lennox parts & supplies business. 
• Partners with the account in marketing initiatives, product placement, Lennox customer relationships, and expansion to new sales channels for Lennox.  
• Responsible for the monitoring and managing enforcement of Lennox marketing, advertising and sales policies.
• Responsible for setting, monitoring and managing of account pricing for Lennox products offered.
• Recommends and implements strategies or programs to increase profitable sales for the accounts.
• Responsible for managing the sales growth and profitability of the account portfolio.  

• Facilitates vendor relationships and aftermarket sales training at the local level.
• Negotiates prices and terms of sales and service agreements.
• Ensures high post-sales satisfaction, facilitating positive long-term relationships and high potential for repeat business with customers.
• Travel is expected with this position; overnight travel is expected to be about ~20%.

The Compensation range for this position is approximately $107,100 - $132,300 and will be based on the candidate’s qualification, experience, and education.

Qualifications

• Requires a bachelor's degree or an equivalent combination of education and experience. Requires at least 5 year related experience.
• Requires expert abilities with building relationships, listening, persuading, negotiating and managing time. Requires knowledge of principles and methods for showing, promoting, and selling products or services.
• This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Effective at written and verbal communication. Requires substantial industry and product knowledge.
• Must be able to use Microsoft Office and Customer Relationship Management software.