Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.
Our Core Values of Integrity, Respect and Excellence are more than just what we say, they are what we do!
WHAT YOU’LL BE DOING
This National Account Associate engages with the broader Residential National Accounts team and existing or prospective customers to increase sales of products & services with a general focus on Residential National Accounts. The individual in this role will provide inside sales support for the Residential National Account team. Additionally, this individual will provide Residential National Account customer support. Specific job responsibilities include but are not limited to, order processing, inventory management, return & warranty support, dispute resolution, coordination of onsite technical, sales & operations training, dealer performance reviews, dealer onboarding and sales reporting.
Duties include but are not limited to:
WHAT DRIVES SUCCESS
Having the right qualifications is only a part of what it takes to be a successful employee. At Lennox International, we believe in following a set of behaviors and competencies to achieve your full potential. In this position, it is vital that you embody these core competencies:
The Compensation range for this position is approximately $54,400 - $71,400 and will be based on the candidate’s qualification, experience, and education.
WHAT WE ARE LOOKING FOR
Requires an associate degree and at least 2 years related experience. Bachelor's degree preferred.
Requires strong abilities with building internal and external relationships, listening, persuading, negotiating, and managing time. Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Must exhibit solid written and verbal communication skills. Must be very proficient in Microsoft Office Suite (Excel), Salesforce CRM platform and SAP.
WE VALUE DIVERSITY
We believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.
WHAT WE OFFER:
Lennox offers employees a variety of flexible work options. This position is a hybrid role working Monday through Thursday in the office with the option to work on Friday at home.
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