Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.

Join nearly 10,000 employees worldwide who build our heritage of integrity and innovation. At Lennox International, we make your home, your businesses, and your work, a better place.

The Business Solutions Lead Architect will work cross-functionally with the manager, members of IT, and Digital. eCommerce & Marketing business teams to create a culture of high-quality execution.  This role will serve as the principal technical resource and business partner for the SAP Commerce B2B and B2C eCommerce portal effort and its implementation and enhancement to ensure that the company is properly positioned for future growth.  

eCommerce Skills 

• Minimum 10 years of experience in the eCommerce space gathering requirements, including configuring and customizing an eCommerce system.
• SAP Commerce B2B and B2C
• SAP experience preferred.
• Research modern technologies, and the marketplace to use these technologies to better eCommerce applications.
• Mentor and coach, the junior solution architects.
• Work with the business team to understand the business requirements and map them into SAP Commerce functionalities that will serve as user stories or use cases for technical teams
• Lead complex business requirement discussions. Gather, evaluate and document business needs and requirements and translate these into functional specifications and/or user stories.
• Participate in design discussions of issues, enhancements, and projects, providing technical expertise on the SAP Commerce
• Experience communicating complex eCommerce constraints and opportunities to non-technical decision-makers.
• Provide demos when needed.
• Recommend approaches to increase revenues and profits for the business by implementing eCommerce / multichannel initiatives, both at strategic and tactical levels.
• Design user interaction models, workflows, and user interfaces.
• Communicate conceptual ideas.
• Provide in-depth knowledge of the SAP Commerce platform and related products.
• Stay up to date with best practices and innovation initiatives in the eCommerce environment.
• Manage work relations and deliverables with 3rd party eCommerce partners and internal IT.
• Maintain strong business user and stakeholder relationships while prioritizing issues with enhancements and providing honest feedback on deliverable dates.
• Ensure all systems are aligned with the IT long-term
• Highly developed problem-solving skills, tenacity, drive, proactive, creative, sound planning and organizational abilities, strong improvement focus, and ability to work in a fast-evolving and fast-paced
• Have a structured approach to design.
• Very good English language skills (verbal & written).
• Very good presentation and organizational skills.

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Qualifications 

• A bachelor's degree or an equivalent combination of education and experience. 
• Demonstrates strong technical knowledge of SAP Commerce Module, SAP ERP systems and other application systems, equipment capacity, limitations, and operation time.
• Has a good understanding of industry requirements.
• Familiar with relational database concepts, and client-server concepts.
• Communicate effectively with both end-users and IT staff, as well as business management.
• Possesses excellent verbal and written communication skills.

*This is an in-office position, requiring attendance from Monday to Thursday, with remote work on Fridays.

WHAT WE OFFER

At Lennox, our greatest assets are our employees, and we are committed to providing limitless opportunities for growth and development of all, largely promoting from within the organization. This position is ideal for anyone looking for a diverse working environment with long term growth possibilities. 

• Competitive base salary
• Excellent medical plans designed to support healthy lifestyles
• Mental and financial health programs
• Outstanding 401K with company matching and 1-year bonus
• Employee Stock Purchase Program
• Community involvement opportunities
• Robust Employee Assistance Program
• And much, much more!

WE VALUE DIVERSITY

Here at Lennox, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.