Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.

Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.

We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, and Asia.

We are seeking a highly skilled and experienced SAP Analyst/Super User to join our dynamic team. The ideal candidate will have a deep understanding of SAP Material Management (MM) and Production Planning (PP) modules. With at least 5 years of hands-on experience, you will support, manage change, and train and support our factory teams on our SAP system to meet the evolving needs of the business. 

Key Responsibilities: 

• Training & User Support: 

• Act as a super user and provide training and support to end-users. 

• Develop training materials and conduct workshops to enhance user proficiency in SAP MM and PP. 

• Serve as a point of contact for user inquiries and system-related questions. 

• Process Support & Maintenance: 

• Provide daily support and maintenance for SAP MM and PP related processes and answer questions from factory users. 

• Troubleshoot and resolve SAP-related issues, ensuring minimal downtime and disruption to business operations. 

• Test planning & execution: 

• Create detailed test plans that include test scenarios, test cases, test data requirements, and expected outcomes. 

• Prepare and manage test data required for executing the test cases. 

• Execute functional test cases to verify that the SAP system performs as expected according to the business requirements. 

• Facilitate UAT by coordinating with business users to validate the system against their requirements. 

• Process Improvement & Documentation: 

• Analyze business processes and identify opportunities for improvement within the SAP MM and PP modules. 

• Work with cross-functional teams to implement process enhancements and optimize system performance. 

• Develop and maintain documentation for system processes and enhancements. 

• Project Management: 

• Lead and participate in SAP-related projects, ensuring timely and successful implementation. 

• Coordinate with internal stakeholders and external consultants to deliver project objectives. 

• Monitor project progress, manage risks, and report on project status to management. 

• Data Management: 

• Ensure the integrity and accuracy of data within the SAP MM and PP modules. 

• Perform regular data audits and cleanups to maintain high-quality data standards. 
• Develop and implement data management best practices. 

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Education: 

• Bachelor’s degree in Information Technology, Business Administration, or related field. 

Experience: 

• Minimum of 5 years of experience working with SAP MM and PP modules. 

• Proven track record of supporting and optimizing SAP systems in a manufacturing or similar environment. 

Technical Skills: 

• Strong knowledge of SAP MM and PP module functionalities and integration points. 

• Proficiency in SAP functionalities, navigation, testing, and change management.  

Soft Skills: 

• Excellent analytical and problem-solving skills. 

• Strong communication and interpersonal skills. 

• Ability to work independently and as part of a team. 

• Strong project management skills with the ability to handle multiple projects simultaneously. 

WHAT WE OFFER

At Lennox, our greatest assets are our employees, and we are committed to providing limitless opportunities for growth and development of all, largely promoting from within the organization. This position is ideal for anyone looking for a diverse working environment with long term growth possibilities. 

This is an in-office position, requiring attendance from Monday to Thursday, with remote work on Fridays.

• Competitive base salary
• Excellent medical plans designed to support healthy lifestyles
• Mental and financial health programs
• Outstanding 401K with company matching and 1-year bonus
• Employee Stock Purchase Program
• Community involvement opportunities
• Robust Employee Assistance Program
• And much, much more!

WE VALUE DIVERSITY

Here at Lennox, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.