Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Our Core Values of Integrity, Respect and Excellence are more than just what we say, they are what we do!

WHAT YOU'LL BE DOING:

The Lennox Learning Solutions team is looking for a Training Consultant III to manage our Learning Center platform and Learning Management System (LMS). This position is critical to achieving our goals for supporting employee and customer training. This position will manage all administrative and technical aspects of the LMS.

Key Duties

• Publishes, tests, and archives online or blended learning solutions. Manages the course asset library and maintains hierarchies for audiences for training assignments
• Analyzes data and recommends solutions to utilize the LMS to deliver, track training, and measure performance to meet organizational objectives.
• Collaborates with key stakeholders to identify and execute Customer Experience Improvements, efficiency, automation, and process streamlining.
• Develops and updates standardized and customized reporting on a regular basis to provide course completion status and support decision making for training development.
• Utilizes learning metrics to foster a culture of continuous improvement, drive system utilization, and consistently improve the end-user experience.
• Recommends methods that best leverage the LMS for learning campaigns and support for employee and dealer development.
• Monitors emerging technologies to assess current and future state needs. Evaluates technology solutions for LMS integration.
• Provides instruction and support to end-users and troubleshoots issues as needed.
• Works with third-party content providers and e-learning vendors to ensure content is current, relevant and functioning appropriately.
• Works closely with LII IT department to develop and maintain procedures and policies to ensure the security and integrity of LMS. Creates and maintains technical procedures and policy documentation.
• Identifies and communicates opportunities for process and quality improvements by providing feedback on usage, defects, and suggested enhancements.
• Manages all live webinars from the Learning Management System.
• Leads quarterly LMS audits to ensure Instructor Led Course Registration automated emails, links to content, pricing and course schedule are up to date and functioning.

WHAT DRIVES SUCCESS:

Having the right qualifications is only a part of what it takes to be a successful employee. At Lennox International, we believe in following a set of behaviors and competencies to achieve your full potential. In this position, it is vital that you embody these core competencies:  

• Quality: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Results: Consistently achieving results, even under tough circumstances.
• Accountability: Holding self and others accountable to meet commitments.
• Customer Experience: Buidling strong customer relationships and delivering customer-centric solutions.

REGULAR SALARY EXEMPT ROLES

This is a salaried exempt role. The salary range for this role and market is between $74,400 – $97,650 annually.  Factors that may affect the starting salary include geography/market and the individual’s tenure, performance, skills, education, experience, and other qualifications of the successful candidate.

Employees in this role are also eligible for an annual Broad Base bonus in accordance with the terms of the Company’s applicable plan.  Employees in this role are not eligible for overtime.

WHAT WE ARE LOOKING FOR: 

• Minimum of 3 to 5 years of Learning Management System experience; administration, reporting and analytics, or similar experience
• Experience in creating, running, and distributing standard and sophisticated custom reports
• Experience managing, implementation and development of a learning management system in an organization
• Previous experience with CORNERSTONE - CSOD LMS platform is preferred
• Familiarity with SCORM and xAPI
• Instructional Design Experience, and video editing experience is a big plus
• HTML/CSS/JavaScript knowledge

Functional Competencies:

• Demonstrates good judgment and attention to detail
• Strong organizational and time management skills
• Ability to think critically and problem-solve
• Excellent customer service skills
• Strong Interpersonal skills and ability to work well cross-functionally

WE VALUE DIVERSITY

We believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.

WHAT WE OFFER: 

This role is based in the office Monday through Thursday, with the option to work remotely on Fridays.

• Competitive base salary
• Excellent medical plans designed to support healthy lifestyles
• Mental and financial health programs
• Outstanding 401k with company matching
• Employee stock purchase program
• Community involvement opportunities
• Robust employee assistance program
• And much, much more!

Benefits:

Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 10 paid holidays, and 3 floating holidays per year.

Our Culture:
At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization.  They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!

Disclaimers:

The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.

This posting is anticipated to remain open until August 1,2025.

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