Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.

Heatcraft Refrigeration is a long-standing leader in the world of commercial refrigeration, providing climate-control solutions. Their state-of-the-art manufacturing facilities in the cities of Stone Mountain and Tifton, Georgia, produce evaporators, condensers, compressor racks, and other top-quality refrigeration products for their six market-leading brands: Bohn, Larkin, Climate Control, Chandler, Magna Industrial and InterLink. Heatcraft products are primarily used to preserve food and other perishables in supermarkets, convenience stores, restaurants, warehouses and distribution centers, in addition to other applications such as data centers, pharmaceutical and industrial process cooling.

Location: Stone Mountain, GA (This role is based in the office Monday through Thursday, with the option to work remotely on Fridays.)

WHAT YOU’LL BE DOING

As a Senior Application Engineer in the refrigeration industry, you will play a crucial role in supporting our outside sales team, customers, and end users by providing expert technical guidance throughout the sales cycle. You will be responsible for the selection, quotation, configuration, and troubleshooting of refrigeration systems, from standard to complex setups, ensuring our products are applied effectively and customers receive superior support. Additionally, you’ll collaborate with our top engineers on the development of both refrigeration products and software solutions.

• Refrigeration Technical Support: Offer comprehensive technical assistance to customers, guiding them in product selection, system configuration, troubleshooting, and operational guidance for refrigeration systems.
• Training & Education: Conduct focused training sessions for sales teams and customers, covering the proper use, features, and application of refrigeration products to enhance customer knowledge and satisfaction.
• System Customization: Develop and implement customer-specific programming, refrigeration controls, and parameter settings to meet the unique needs of refrigeration applications.
• Product Application: Work closely with customers to ensure refrigeration systems are designed and applied in compliance with performance standards and industry best practices.

WHAT WE ARE LOOKING FOR

In order to be successful in this role, you will need to have the following:

• Bachelor's degree or equivalent is preferred.
• At least 5 years of experience in the refrigeration industry, with a deep understanding of refrigeration systems and components.
• Strong technical knowledge of refrigeration system calculations and equipment integration.
• Familiarity with custom refrigeration control programming and system customization.
• Excellent customer service, problem-solving skills, and mechanical aptitude.
• Strong written and verbal communication skills, able to explain complex technical details clearly.
• Proficient in Microsoft Office, with experience in refrigeration-specific software being a plus.

The compensation range for this position is approximately $93,000 - $121,500 and will be based on the candidate’s qualification, experience, and education.

WHAT WE OFFER

At Heatcraft, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development of all our employees, largely promoting from within the organization. Lennox/Heatcraft offers employees a variety of flexible work options, as outlined in Lennox’s FlexWork guidelines, including the potential opportunity for remote work for select positions. This role is based in the office Monday through Thursday, with the option to work remotely on Fridays.

• Competitive base salary
• Excellent medical plans designed to support healthy lifestyles
• Mental and financial health programs
• Outstanding 401K with company matching and 1-year bonus
• Employee Stock Purchase Program
• Community involvement opportunities
• Robust Employee Assistance Program
• And much, much more!

WE VALUE DIVERSITY

Here at Heatcraft, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox/Heatcraft is an equal opportunity employer.

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