Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Under general supervision, responsible for customer service differentiation and increased revenue and profits on one or more existing national or global accounts.

Maintains key relationships and grows business with existing national or global accounts. Selects the correct products or assist customers in making product selections based on customers' needs, product specifications, and applicable regulations. Insures high post-sales satisfaction, facilitating positive long-term relationships and high potential for repeat business with customers. Provides customer training and other value added services. May assist in negotiating prices and terms of sales and service agreements. May assist in setting account and territory plans on an annual, quarterly, and monthly basis.

Requires a bachelor's degree or an equivalent combination of education and experience. Requires at least 1 year related experience.

Requires expert abilities with building relationships, listening, persuading, negotiating and managing time. Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Effective at written and verbal communication. Requires substantial industry and product knowledge. Must be able to use Microsoft Office and Customer Relationship Management software.