Lennox International

Commercial Sales Support Specialist

Job Locations US-TX-Richardson
Requisition #
2025-49427
Category
Sales Support
Shift / Hours
Regular

Company Overview

WHO WE ARE

 

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.

 

Here at Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development of all our employees, largely promoting from within the organization.

 

Our Core Values of Integrity, Respect and Excellence are more than just what we say, they are what we do!

Job Description

WHAT YOU WILL BE DOING

 

As a Commercial Sales Support Specialist, you will:

  • Manage account relationships.
  • Create and manage daily customer quotations.
  • Negotiate plan and spec jobs with respective house accounts.
  • Complete order entry, order maintenance, and management of order delivery process.
  • Manage weekly bid schedule.
  • Prioritize projects and communicates bid date and time, co-coordinating quoting responsibilities and objectives with Commercial Territory Managers.
  • Manage quote follow-up process including updating weekly open quote reports, updating CRM to reflect quote status and coordination with 3rd party vendors.
  • Assist in credit and collection activities.
  • Manage the order credit approval process to avoid delays and past due orders.
  • Prepare and manage submittals and orders accurately, reducing manual overrides and allowances.
  • Coordinate and manage quotes and orders within guidelines for residential districts.

 

Qualifications

WHAT WE ARE LOOKING FOR

  • Bachelor's degree or an equivalent combination of education and experience.
  • 5 years related experience.
  • Excellent written and verbal communication skills, including effective listening skills.
  • Ability to learn and understand technical terminology.
  • Ability to organize multiple projects.
  • Detailed knowledge of the organization, products, and/or services.
  • Knows MS Office and a variety of other applications.
  • Leadership ability.
  • Adaptability.

WHAT WE OFFER

 

At Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development of all of our employees, largely promoting from within the organization. Our Core Values of Integrity, Respect and Excellence are more than just what we say, they are what we do!  This position is working Monday through Friday in the office.

  • Tuition reimbursement
  • Medical, dental, and vision insurance, prescription drug coverage
  • 401(k) retirement plan
  • Short-term disability insurance
  • 8 weeks paid birthing leave; 2 weeks paid bonding leave
  • Life and long-term disability insurance
  • Depending on date of hire, new employees receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year
  • Benefits are subject to applicable eligibility requirements

OUR CULTURE

 

At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization.  They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!

 

Disclaimers

 

The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.

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