Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

WHAT YOU WILL BE DOING:

The IT Learning & Development Specialist develops and delivers complex training programs on information systems for end users, working under general direction. This role also creates and shares communications, implements change management strategies, and supports initiatives at both the organizational and project level. The IT Learning & Development Specialist applies a broad range of principles and techniques to design and present effective training and change programs.

• Design, develop, test, and deliver engaging training programs and materials for ERP and web-based business applications, including syllabi, lesson plans, eLearning content, and other training assets.
• Establish evaluation criteria, assess training effectiveness, and adjust programs based on feedback.
• Lead major training initiatives with multiple subject modules, coordinating resources across teams and departments.
• Provide guidance to less experienced educators on training design and technical challenges.
• Manage and maintain programs such as MDWP Champions, Tech Bytes, and IT Security Awareness.
• Conduct change and training needs assessments, and create employee-facing communication campaigns (e.g., social media posts, emails, Quick Reference Guides).
• Travel up to 25% based on project needs.

WHAT WE ARE LOOKING FOR:

• Requires a bachelor's degree or an equivalent combination of education and experience. 
• 5+ years related training experience in addition to technical experience. 
• Experience with developing eLearning training/awareness videos using a variety of Learning & Development tools (e.g., Articulate, Vyond). 
• Advanced and in-depth knowledge of assigned products including the application of diagnostic techniques and service aids.  
• Knowledge of learning theories and skill in classroom presentation. 
• Excellent presentation skills a must.  
• Must possess strong written and verbal communication skills.  
• Able to provide guidance to other training professionals with the ability to apply learning theories to virtual and in person classroom situations. 
• Social media savvy, comfortable creating and sharing awareness messages.
• Enthusiastic advocate for organizational change, with a self-starter mindset.

WHAT WE OFFER:

Compensation: This is a salaried exempt role. The salary range for this role and market is between $76,000-$99,000 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for a broad base bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime.

Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!

This position is based in the office, Monday through Friday.  

Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.

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