Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Allied Air Enterprises is a division of Lennox International.  We bring together the collective strengths of seven comfort brands – Armstrong Air, AirEase, Concord, Ducane, Allied, Allied Commercial and Magic-Pak to give distributors and dealers the ultimate source for heating and cooling solutions.  From compact residential applications to large commercial projects, Allied Aire Enterprises redefines ease-of-business through breadth of product, resources, and competencies unparalleled in the market.

WHAT YOU WILL BE DOING:

The Key Account Manager will be responsible for strategically managing relationships with Allied distributor partners while prioritizing growth and achieving higher market share.  

• Manage and develop strong relationships with Allied customers and their dealers to ensure high customer satisfaction and positive long-term relationships.  

• Serve as the main point of contact for designated key customers, addressing their needs, concerns, and inquiries. 

• Train and educate customer personnel on correct product application and assist in recommending selections that encourage product mix.  

• Collaborate with internal cross-functional teams to drive sales and execute promotion plans. 

• Skillfully communicate customer sales plans clearly and compellingly to a variety of stakeholders. 

• Present strategic business development opportunities and updates to executive leadership. 

• Manage pricing contracts and long-term agreements with key accounts. 

• Provide and facilitate marketing, product, sales, product, and program training.  

• Coach and mentor distributor sales representatives and their customers. 

• Partner with various internal team members to ensure cohesive and impactful relationships. 

• Maintain a strong understanding of the HVAC industry, including emerging trends and regulations. 

• Monitor and report on market trends and customer feedback to provide insights and recommendations to reach organizational objectives.  

• Remote-based opportunity with 60% travel expected.

WHAT WE ARE LOOKING FOR:

EDUCATION AND/OR EXPERIENCE REQUIREMENTS: 

Bachelor’s degree or an equivalent combination of education and experience. 

Minimum of 5 years of related experience.

OTHER SPECIAL REQUIREMENTS: 

Strong initiative, excellent communication, and interpersonal skills to build and maintain relationships with customers and internal stakeholders. Candidate must demonstrate exceptional skills in building relationships, active listening, and persuasive communication. Must have knowledge of principles and methods for coaching, displaying, promoting, and selling products or services. Must exhibit strong strategic thinking and analytical skills, with the ability to analyze data and identify trends. Additionally, must have effective negotiation experience and the ability to navigate and solve complex business challenges. 

COMPUTER SKILLS: 

• Proficient with Microsoft Office products including, but not limited to, Word, Excel, and Outlook. 

• Must be able to learn and adopt Customer Relationship Management software.  

ORGANIZATIONAL RELATIONSHIPS 

• Must have the ability to effectively communicate and present on an executive level.  

• Industry and HVAC product knowledge preferred. 

• Experience in Two-Step Distribution Model preferred. 

Compensation: The total compensation range for this position is $120 to $162K and will be based on the candidate’s qualifications, experience, and education. Under the plan, target compensation will be made up of 80% base salary and 20% commission. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are not eligible for overtime.

Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us! 

Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.