Lennox International Inc. (NYSE: LII) is a global leader in climate control solutions headquartered in the greater Dallas area. With revenues of $5.3B in 2024 and a market cap of ~$20 billion, Lennox employs more than 14,000 people around the world. The Company designs, manufactures, markets, and services a broad range of products for the heating, ventilation, air conditioning, and refrigeration markets (HVACR).  Lennox operates in two segments across North America: Home Comfort Solutions and Building Climate Solutions. 

Building Climate Solutions (BCS): A $1.8B segment that provides indoor comfort solutions for low-rise office buildings, restaurants, retail establishments, distribution centers, schools, and other light commercial applications, as well as commercial refrigeration solutions to preserve food and other perishables in supermarkets, convenience stores, restaurants, warehouses, and distribution centers in North America.  Our HVAC service business focuses on comprehensive protection, preventive maintenance, planned replacement, installation, and recycling for schools, restaurants, and retail establishments nationwide. HVAC products include packaged rooftop units, split systems, VRF, and indoor air quality systems.

The Lennox Commercial HVAC business has ~3,000 team members with one manufacturing site in Stuttgart, Arkansas and a second manufacturing site in Saltillo, Mexico.  We manufacture, sell, and distribute unitary heating and cooling equipment used in light commercial applications, such as low-rise office buildings, restaurants, retail centers, churches, and schools. Our product offerings for these applications include rooftop units with cooling capacities ranging from 2 to 50 tons and split system/air handler combinations with capacities ranging from 1.5 to 20 tons. We also sell and distribute Variable Refrigerant Flow (VRF) equipment with similar tonnage capacity.  The business primarily goes to market through two major channels: National Accounts (direct to customer) and Districts (through commercial contractors).  

Lennox Culture is grounded in shared values that drive the Company to succeed.  The Core Values of Integrity, Respect and Excellence are ingrained in the fabric of the organization.  They define the Company’s culture, which is how Lennox does business and treats others.  In addition to the long-standing Core Values, the nine Guiding Behaviors help define how Lennox wins.  The Guiding Behaviors are also embedded into the key talent management processes and clearly integrated into the Lennox values.  Each of the Core Values is defined by three Guiding Behaviors:

Integrity:

• Accountability: We deliver on our commitments.
• Positive engagement:  We energize and motivate others.
• Trust:  We are always honest, ethical, and safe.

Respect:

• Customer experience: We earn the loyalty of our customers.
• Sustainability:  We care for our community and planet.
• Talent: We foster a sense of belonging and create opportunities for growth.

Excellence:

• Innovation: We embrace original ideas and creative solutions.
• Quality: We strive for continuous improvements.
• Results:  We prioritize superior outcomes for our stakeholders.

The Director of Revenue Operations is a strategic leader responsible for overseeing Revenue Operations and Training and Enablement for the LCH business. This role is crucial to the growth initiatives of the Lennox Commercial HVAC business.  The Director will oversee the Sales Operations team, which is responsible for providing strategic insights, managing the commercial excellence journey, owning the opportunity model, designing and implementing customer segmentation, coordinating the marketing funnel, determining resource deployment for the commercial team, allocating quotas, designing compensation plans, and managing other critical data and processes within the team's charter.  Additionally, this role includes oversight of the Training and Enablement team, which oversees the creation and execution of sales, product, and technical training programs for the LCH business.

Responsibilities:

Sales Operations

• Oversee Sales Operations by integrating all sales, channel, and service activities into a unified Revenue Operations group. Create synergies to directly drive and support revenue and optimize field organizations.
• Provide strategic leadership to maximize sales, margin goals, and customer satisfaction.
• Utilize key productivity metrics, collaborate with regions for accurate sales planning, and enhance CRM systems to accelerate growth and ensure predictable revenue through unified processes.
• Offer strategic direction on priorities, market trends, systems, reporting, process improvements, and compliance to improve operational performance.
• Oversee quota setting, allocation, and sales compensation design to ensure fairness and appropriateness.

Training and Enablement

• Accountable for championing change adoption and management, supporting usage of technology tools, developing Sales Playbooks, and formalizing career pathing, job leveling, and competency models.

• Leader of people – Builds strong, engaged teams with a culture of trust and mutual respect -- always coaching and mentoring to develop the next generation of talent; drives collaboration across marketing, product management, sales, and operations teams.
• Execution focus & ownership – Results-driven with the ability to manage multiple priorities and drive initiatives to completion.
• Strategic mindset – Capacity to align sales, marketing and training strategies with market opportunities, competitive positioning, and financial goals.
• Analytical problem-solving – Uses data and market insights to inform decision-making and optimize commercialization strategies.
• Customer-centric mindset – Prioritizes understanding and meeting the needs of our customers.
• Expert communicator – Ability to articulate value propositions and concepts to diverse internal and external audiences.
• Eager to learn and adapt to new technologies – Strives to stay at the forefront of industry advancements; is very inquisitive and has strong digital acumen (including AI use cases).

Compensation: This is a salaried exempt role. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime.

Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us! 

Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.