Lennox (NYSE: LII), driven by 130 years of legacy, HVAC, and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Plan Administration & Governance

• Oversee day‑to‑day administration of all sales compensation programs, including onboarding new hires, managing transfers, updating territories, and keeping reporting structures current.
• Set up and maintain incentive plan rules, quotas, metrics, payout logic, and crediting within compensation systems such as Callidus/ICM.
• Keep sales rosters, job roles, territory assignments, and eligibility lists accurate and up to date.
• Ensure monthly and quarterly commission payouts are calculated correctly and delivered on time.
• Maintain clear documentation, operating procedures, and audit‑ready processes.

Data Quality, Integrity, Reporting & Analytics

• Validate compensation, attainment, and crediting data; troubleshoot discrepancies before payouts are released.
• Build financial models and scenario analyses to support quota planning, budget forecasting, and incentive design.
• Produce and maintain compensation dashboards, standard reports, and performance summaries.
• Conduct periodic audits of compensation logic, data sources, and system calculations.
• Provide ad hoc reporting and insights to leadership to support decision-making.

Cross‑Functional Collaboration

• Partner closely with Sales Operations, Finance, HR, IT, and Sales Leadership to ensure compensation processes run smoothly from start to finish.
• Act as the point of contact for field questions on payouts, plan rules, quotas, or exceptions.
• Communicate plan updates, deadlines, and training materials clearly to sales teams.
• Document and route exception requests; work with internal teams to evaluate and resolve them.

Process Improvement & Automation

• Identify opportunities to simplify workflows, automate manual tasks, and improve data flow within compensation systems.
• Support (or lead) the annual plan cycle, including quota setup, system configuration, testing, and rollout.
• Recommend enhancements that improve accuracy, efficiency, and compliance.

Subject Matter Expertise

• Stay current on sales compensation practices, incentive design trends, and changes in related regulations.
• Serve as a go‑to expert for payout governance, plan modeling, and system configuration.
• Provide guidance to stakeholders to ensure plans are designed and executed effectively.

Required Qualifications

• Bachelor’s degree in Business, Finance, Accounting, HR, or a related discipline (or equivalent experience).
• 8+ years of experience in sales compensation administration, sales operations, finance, or another data‑heavy analytical role.
• Strong hands‑on experience with incentive compensation platforms (Callidus/SAP ICM, Xactly, Varicent, etc.).
• Advanced Excel skills (complex formulas, models, large‑volume data work).
• Strong analytical and problem‑solving abilities with excellent attention to detail.
• Clear, confident communication skills and the ability to work effectively across teams.
• Exceptional organizational skills and the ability to manage multiple priorities and deadlines.

Preferred Qualifications

• Experience designing or enhancing incentive compensation plans.
• Familiarity with SAP C4C/Salesforce, SAP BEx, Databricks, Power BI, Qlik, or other CRM/ERP and BI tools.
• Understanding of compensation governance, audit requirements, and compliance controls.
• Ability to improve processes, reporting structures, and workflow automation.

Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $106,400 to $139,650 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime.

Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us! 

Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.

#LI-JC1